Data Entry/Customer Support – 2nd Shift

Employment Type: Full-time

Hours: 2:30 PM – 11:00 PM, M-F

Overall responsibilities include keypunching orders and assisting with paperwork processing.  Will deal directly with customers via the phone, providing specific information regarding our services, products and materials.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  1. Assist customers with placement of quotes, orders and remakes.
  2. Verify customer account information
  3. Place or cancel orders
  4. Resolve customer complaints via phone or e-mail.
  5. Sort and organize paperwork after entering data
  6. Key punch orders
  1. Teamwork
  2. Time  Management
  3. Willing learn/perform a variety of job tasks
  4. Working knowledge of office equipment
  5. Previous data entry and customer support skills
  6. Attention to Detail

While performing the duties of the job, the employee is exposed to minimal fumes and/or airborne particles. Ability to sit or stand at work station as needed.

Please note: depending on the specific position, the physical requirements may differ.

Overtime opportunities will be available periodically.

Candidates must have a good work history and references available.

How To Apply:

Office hours: Monday to Friday – 6am – 4:30pm CST.

Applicants: Completed employment applications can be hand delivered to the Reception Team during regular office hours. If intending to complete your employment application on-site at WalzCraft, please arrive no earlier than 6:30am and no later than 3:30pm CST, Monday to Friday.

Physical Address:

WalzCraft
2600 Hemstock Street
La Crosse, WI 54603

(Enter via the Main Entrance, toward the center of the facility)

Mailing Address:

Attn: Human Resources
WalzCraft
PO Box 1748
La Crosse, WI 54602-1748

All applications will be kept on file for 1 year.

WalzCraft is an Equal Opportunity Employer.