WalzCraft's "Boomerang" Theory
At WalzCraft, we want you to be so comfortable and confident in our ability to fulfill your cabinet component needs with quality products in a timely fashion that you will always return to do business with us.
We call it the "Boomerang Theory." We are training and encouraging our entire staff to make a commitment, to think, speak and make decisions based on making every effort to keep you and your business continually returning to WalzCraft for your product needs.
It means that we have to listen more to your input, for greater selection, variety, quality and delivery.
If we put "Quality Out" in every phase of our operation, it will put more "Pride In" your finished product and your customers' cabinets, and more pride in our staff that we are able to continuously deliver a quality product.
We all need to remember that everything we throw out will come back to us in one way or another.
"If we listen to our customers, they will take us to where we need to go!"
Richard A. Walz, President
We value your feedback. Please feel free to offer any suggestions, you may have!