COVID-19 Response

(Updated 4/1/2020)

COVID-19 Impact on our Operation

WalzCraft’s office and production teams continue to operate on our regular schedules. We continue to closely monitor the developments related to COVID-19 and the impacts on our employees, community, and industry.  Although this pandemic is very widespread and affecting people and businesses across the globe, WalzCraft is fortunate to be able to continue operating as normal.  Critical infrastructure sectors and the essential workers identified by the Cybersecurity and Infrastructure Security Agency (CISA) are exempt from Wisconsin Governor Evers’s “Safer at Home” order, and have been encouraged to remain open.

Specifically, Governor Evers’s Health Order #12 (“Safer at Home Order”) incorporates, by reference, CISA’s list of essential businesses. The Safer at Home Order specifically states that “any business or worker identified” in the CISA Memorandum dated March 23, 2020 is an essential business or operation (Section 13.a.). The CISA Memorandum on Identification of Essential Critical Infrastructure Workers During COVID-19 Response recognizes WalzCraft’s workforce and operations as being an essential business under multiple categories:

“Workers who support the manufacture and distribution of forest products, including, but not limited to timber, paper, and other wood products.” (Under Agricultural industries)

“Workers who support the supply chain of building materials from production through application/installation, including cabinetry… and employees who provide services that enable repair materials and equipment for essential functions.” (Under Commercial Facilities)

“Workers performing housing construction related activities to ensure additional units can be made available to combat the nation’s existing housing supply shortage.” (Under Residential/Shelter Facilities and Services)

WalzCraft manufactures custom cabinet components for residential and commercial cabinet/casework manufacturers, residential and commercial contractors, and cabinet refacers across North America.  The vast majority of our cabinet doors, drawer boxes, molding, veneers, and plywood casework components are composed of wood and/or wood based panels (MDF, Melamine, etc.).  WalzCraft products are used in, but not limited to, single and multifamily housing (including dormitories), commercial and office buildings, schools, and many other applications.

We continue to produce products in our regular wait times with a goal of minimizing any disruption to our customers’ businesses. We appreciate your loyalty and patience as we all work through these unprecedented times together.

COVID-19 Impact on your Business

If this pandemic has temporarily affected your business’s ability to operate or to receive shipments, and you currently have an order in house with us, please fill out the COVID-19 Shipment Receiving Status Form  or contact the WalzCraft Customer Support Team via phone or email. We will work with you to find a solution.

COVID-19 Shipment Receiving Status

Due to the pandemic, freight and small package carriers are requiring that we confirm our customers will be available to receive orders upon shipping.

If your company is currently unable to receive order shipments due to a COVID-19 Shutdown Mandate, please complete the form instructing us to hold your shipments until you are once again operational.

COVID-19 Shipment Receiving Status Form

To WalzCraft Customers…

The unparalleled impacts of COVID-19 have and continue to impact countless people in our communities both directly and indirectly. WalzCraft is taking ongoing actions to ensure that we can safely continue to be here for you and meet the cabinet component needs of you and your customers. The safety of our employees, customers, suppliers, and community is our top priority.

In addition to our routine cleaning and sanitizing procedures, we have implemented further preventative practices and safety precautions set forth by the CDC and Wisconsin Department of Health. Social distancing has shown to be an effective way of stopping the spread of the virus. Social distancing measure are promoted and incorporated in the workplace, and where feasible, employees are working remotely.

As a supplier to small and medium sized businesses, we understand the importance of delivering on commitments. We do not take your business for granted and appreciate your loyalty. We are committed to doing everything that we can to keep your orders running on schedule to allow you to fulfill your obligations. If you have any questions or concerns, please do not hesitate to call or email our Customer Support Team.

Thank you for your patience.

Richard A. Walz